Internal Social Media: I'm Doing it All Wrong

How I used Slack and Made a Mess

I love Slack. The affair began in 2013 or so, social media’s heyday. Yammer was also rockin it, but it had some issues as I recall.

How did we get here?

The nature of Slack and its intended use from the beginning was to help organizations escape from text messaging and email in a way that embraced high-velocity work-related activities. Text messaging is j…