Hostile Dark Patterns
The essence of SaaS lock-in, dark patterns designed to separate you from your cash.
At times it may seem like this post is a conspiracy theory. We all face the reality that SaaS platforms create an economic bribery model that cannot be underestimated. Anyone who has worked at a SaaS company understands two fundamental business drivers:
The enticing benefits of cloud computing;
Switching costs.
Customers love it when y…
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