Choosing the Best Voice AI Platform: A Probabilistic Analysis of Deepgram, OpenAI, and ElevenLabs
Which platform offers the highest chance of success for a customer service voice AI agent? I apply Annie Duke’s decision-making framework from Thinking in Bets to evaluate the leaders.
Building a voice AI agent is a high-stakes decision. With platforms like Deepgram, OpenAI, and ElevenLabs vying for dominance, how do you choose? Drawing on Annie Duke’s Thinking in Bets, we assess these platforms under uncertainty, assigning probabilities of success based on technical performance, customization, cost, scalability, and developer experie…
Keep reading with a 7-day free trial
Subscribe to Impertinent to keep reading this post and get 7 days of free access to the full post archives.